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Service and Maintenance for Contractors

Discover our range of service and maintenance solutions for domestic and commercial properties, local authorities, landlords and property managing agents.

Pick a Plan That Works Best For Your Business

Are you a busy landlord and own multiple properties, you’ll never have to worry about issues with your tenants’ central heating system or a leaky pipe, or worse still, a blockage in your above ground drainage system. Choose a level of cover that suits your business needs.

All our cover plans are for domestic natural gas boiler and central heating systems.

6 Months Free Cover

6-months free cover provided on all 24-month plans for new customers.

12-month Guarantee

As part of our competitive after-sales service, we offer a 12-month guarantee on all our services. Our highly skilled engineers are always on hand should you experience any issues with your equipment.

Ensure Optimal Performance

Our comprehensive cover plans will maintain the efficiency and productivity of your heating and renewable energy technology.

FAQ’S

Cover Plans Frequently Asked Questions

What is a Marshall & McCourt cover plan?

Marshall & McCourt are offering a variety of service plans to the Systems that include a variety of ongoing maintenance; servicing; and repairs (subject to the chosen Marshall & McCourt Plan).
Depending on which Marshall & McCourt Plan is chosen; you may be entitled to unlimited Call Outs; free parts and labour; and an Annual Service.

Please note that there is Eligibility Criteria, which must be met in order for you to be eligible for a Marshall & McCourt Plan. Failure to meet such Eligibility Criteria may lead to you being ineligible for the chosen Marshall & McCourt Plan and/or the termination of the Marshall & McCourt Plan (should your eligibility not be established until after the Marshall & McCourt Plan has been ordered). Please note clause 5 of the attached Terms and Conditions in this regard.

What does purchasing a Marshall & McCourt plan mean?

If you purchase a Marshall & McCourt Plan, it means that you will be entitled to a variety of ongoing services to your Systems, which will include unlimited call-outs of a Marshall & McCourt engineer, who is available during business hours, in order to identify any faults and carry out any repairs to the Systems which are necessary (subject to the Eligibility Criteria and chosen Marshall & McCourt Plan).

How do you sign up?

If you agree to enter into a contract to purchase a Marshall & McCourt Plan (“Contract”) in accordance with this letter and enclosed Terms and Conditions, please return a signed acknowledgement of this letter confirming your acceptance of the Terms and Conditions as soon as possible to Carly Blyth, Marshall and McCourt Plumbing & Heating Contractors Limited, Unit 13 Marston Court, Marston Road, Portrack Industrial Estate, Stockton-On-Tees, TS18 2PN or by electronically accepting our Terms and Conditions online (which will automatically send an email notification to us).
Upon receipt of this signed acknowledgement or electric acceptance, the Contract will be formed between you and Marshall and McCourt Plumbing & Heating Contractors Limited for the Marshall & McCourt Plan.

What is the duration of the contract?

The Contract is for either 12 months or 24 months (depending on the chosen Contract Duration).
The Contract is formed between the parties upon Marshall & McCourt being in receipt of a signed copy of this acknowledgement or following the electronic acceptance by you. Please note that any obligations owed by Marshall & McCourt to you in accordance with the Contract and Marshall & McCourt Plan shall not come into existence until the Initial Inspection has taken place.
At least 28 days prior to the end of the Contract Duration, Marshall & McCourt will send Written Notification to you advising that the Contract will automatically renew for a Renewal Period unless Marshall & McCourt receive a Cancellation Notice in writing prior to the end of the Contract Duration.
Please see clause 15 of the Terms and Conditions in this regard.

How do you pay the monthly subscription?

The Monthly Subscription will be payable by you in advance; and on the first working day of each month by direct debit or by other means as agreed in advance between the parties

Do you offer telephone customer support?

As part of the Marshall & McCourt Plan, you will have unlimited call-outs of the Marshall & McCourt engineer (subject to the Excess payable). This can be done by making a Claim to Marshall & McCourt, by contacting them by telephone on 01642 913200 or by email to carly@marshallandmccourt.co.uk during Normal Business Hours (the hours of 9.00am – 5.00pm, during Monday to Friday).

Do I have the right to cancel the plan?

Please note that you have the right to cancel the Contract within the period of 14 days beginning from the date the Contract is formed (Cancellation Period) and without giving any reason to us.
The Cancellation Period will automatically begin when Marshall & McCourt are in receipt of a signed copy of this acknowledgement (which will be no later than the second Business Day after the date in which you have posted your signed acceptance to us) or as soon as Marshall & McCourt are in receipt of the electronic acceptance (which shall be immediately after you have electronically accepted the Terms and Conditions online).
If you wish to cancel the Contract within the Cancellation Period, please send such notice in writing to Carly Blyth, Marshall and McCourt Plumbing & Heating Contractors Limited, Unit 13 Marston Court, Marston Road, Portrack Industrial Estate, Stockton-on-Tees, TS18.

Do I have the right to terminate the contract?

Please be aware of your rights to terminate the Contract that are detailed in clause 19 of the Terms and Conditions.
You may cancel the Contract at any point during the Duration however will be subject to an Early Repayment Charge.

6 Months Free Cover Available Now

We now offer 6-months free cover on all 24-month plumbing and heating plans for new customers. Get in touch with our team to find out more.

Learn More About Our Comprehensive Cover Plans

Download our PDF guide to find out more about our plumbing and heating cover plans.

Why Us?

At Marshall & McCourt, we have an experienced, customer-focused team of engineers, plumbers and renewable energy specialists who deliver quality products by using the latest technology advancements with expertise.
Why us?

Our Vision

Our vision is focused on a world of carbon-free energy production, helping to create a sustainable planet for future generations.
Vision

Our Mission

Our mission is to reduce fuel poverty and carbon emissions by creating sustainable homes and organisations through the use of innovative renewable energy solutions and efficient heating systems. 
Mission

Our Values

Everything we do as a company, we base on our four core values:
  • Continuous improvement
  • Deliver exceptional outcomes
  • Be pioneers
  • Togetherness
Mission

PROJECTS

Our Work

Mr Taylor

Mr Taylor

Bathroom Installation

A modern contemporary bathroom makeover with spacious free-standing bath and tap.

Mrs Davison

Mrs Davison

Heat Pump & Underfloor Heating

To complete a full house renovation we added low-carbon, cost-effective heating systems.

Mr & Mrs Gatenby

Mr & Mrs Gatenby

Renewable Energy System

By using low-carbon, renewable energy heating we increased the energy efficiency in this home.

APPROVED

Industry Leading Manufacturers

At Marshall and McCourt, we only work with the world’s most trusted manufacturers and only install quality durable products with proven performance.

Apply For Funding

Marshall & McCourt offers plenty of finance and funding options to suit your business needs. Speak to our team today to find out more.
  • Flexible finance options
  • Government funding schemes

APPROVED

Accreditations

Marshall & McCourt are recognised and accredited by a large array of organisations who specialise in the heating and renewable energy sectors.